Meta has introduced Muse, a personal AI agent that is designed to handle tasks independently rather than simply respond to user prompts. The company says Muse can work towards broader goals, make suggestions and continue certain tasks even when the user is no longer actively using the app.
The agent is available through its app and can also be accessed on WhatsApp.
What can Muse do?
Muse can take on everyday jobs such as booking travel, sending emails and shopping online. Users can describe what they want in a conversational way, after which the agent can create a plan and work through the steps involved.
It can open a browser, fill in forms and act on a user's behalf. For longer tasks, Muse can continue working after the app is closed and return when it needs an approval or when something changes.
Announcing the agent, Meta CEO Mark Zuckerberg said on X, “Introducing Muse, the personal agent that understands your goals and works 24/7 to get things done for you.”
Muse is also designed to remember useful details shared by users. For example, it can turn a recipe saved from Instagram into a grocery list, suggest a dinner menu and keep track of guests' dietary restrictions.
Shopping and payment support
For online purchases, Muse can use Link, a payment system built by Stripe. Its agent wallet creates a one-time-use card, keeping the user's actual payment details hidden.
Meta said Shop Pay will soon be supported, while 1Password integration is also planned to allow Muse to use existing logins.
How Meta says Muse protects users
Meta has built a dedicated security system called Muse Secure VM, where the agent and a user's data are kept in an isolated cloud computer.
A separate Sentinel system controls Muse's internet access. The agent requires user approval for sensitive actions, including sending emails and making purchases. Users can also view an audit trail showing what Muse has done and what it plans to do.
They can control which apps Muse connects to and the level of access granted. Meta also allows users to disconnect services, ask Muse to forget specific information and opt out of having interactions used to train its AI models.
Confidential VM coming later
Meta plans to introduce Muse Confidential VM later this year. It will encrypt the entire virtual machine using a key held only by the user, meaning Meta itself will not be able to access the stored data and conversations.